Frequently Asked Questions

DRAMANI creates modern apparel for people who value comfort, individuality, and understated expression. Our designs combine minimal graphics with messages that help you wear your story without saying too much.

Yes. Most DRAMANI products are produced after an order is placed. Made-to-order production allows us to offer more designs, colors, and sizes while reducing unnecessary inventory and waste.

We work with trusted production and fulfillment partners. Manufacturing and fulfillment locations may vary depending on the product, color, size, and delivery destination.

Product-specific manufacturing information can be found on the relevant product page.

Some designs, colors, sales, and collections may only be available for a limited time. Availability is not guaranteed, and discontinued products may not return.

Most DRAMANI shirts have a modern unisex fit. Some styles may feel slightly fitted.

Choose your usual size for a standard fit. Size up if you prefer a more relaxed or oversized fit.

Always review the size chart before ordering because measurements may vary between products.

The size chart is available on each product page, either beside the size selector or within the product images.

For the best result, compare the size chart measurements with a shirt you already own and like.

DRAMANI does not offer returns or size exchanges when a customer selects the wrong size. Please review the size chart carefully before ordering.

If DRAMANI sends a size different from the size shown in your order confirmation, contact returns@dramani.us within seven days of delivery.

Materials vary by product and color. Many DRAMANI shirts are made with soft ring-spun cotton, while certain colors may contain a cotton-polyester blend. Review the individual product description for exact fabric information.

We make every effort to display product colors accurately. However, colors may appear slightly different because of:

• Screen and display settings
• Lighting conditions
• Fabric composition
• Product photography
• Normal production variations

These minor differences are not considered defects.

Because DRAMANI products are made to order, minor differences in print placement, size, or alignment may occur. These small variations are a normal part of apparel production and are not considered defects.

Unless the product page states otherwise:

• Machine wash cold with similar colors
• Turn the garment inside out
• Do not bleach
• Tumble dry on low heat
• Iron on low heat if necessary
• Do not iron directly over the design
• Do not dry clean

Following these instructions can help preserve the fabric and printed design.

You will receive an order confirmation email after successfully completing your purchase.

If you do not see the email, check your spam, junk, or promotions folder. If you still cannot find it, contact support@dramani.us.

Contact us as soon as possible if you need to change a product, size, color, quantity, or shipping address.

Changes are only possible before the order enters production. Because orders can enter production quickly, modification requests cannot be guaranteed.

Email orders@dramani.us and include your order number and requested change.

Orders may only be canceled before production begins. Once an order enters production, it cannot be canceled.

Contact orders@dramani.us immediately with your order number. Cancellation requests are not guaranteed.

Contact orders@dramani.us immediately if your shipping address is incorrect.

We can only update an address before the order enters production or ships. Customers are responsible for providing a complete and accurate shipping address during checkout.

Available payment methods are displayed during checkout and may include:

• Visa
• Mastercard
• American Express
• PayPal
• Apple Pay
• Google Pay
• Shop Pay

Payment options may vary depending on your device and location.

Payments are processed through secure third-party payment providers. DRAMANI does not directly store complete credit card information.

Yes. Your selected payment method is charged when your order is successfully placed.

Yes. DRAMANI offers free standard shipping on all U.S. orders with no minimum purchase requirement.

Free standard shipping is applied automatically.

Orders are normally produced and processed within 2–5 business days.

Processing may take longer during holidays, product launches, sales, or other high-volume periods. Business days do not include weekends or holidays.

Standard U.S. shipping normally takes 3–7 business days after processing.

Most U.S. orders should arrive approximately 5–12 business days after the order is placed. Delivery times are estimates and cannot be guaranteed.

Available shipping methods are displayed during checkout. Expedited delivery may not reduce the time required to produce a made-to-order product.

International shipping availability depends on the destination and will be displayed during checkout.

International customers are responsible for customs fees, import duties, taxes, or other charges required by their country. These charges are not included in the product price unless checkout specifically states otherwise.

International delivery times vary depending on the destination, carrier, customs processing, and local postal service.

International delivery estimates are shown during checkout when available, but they cannot be guaranteed.

You will receive a shipping confirmation email with tracking information after your order ships.

Tracking information may take up to 48 hours to update after the carrier receives the package.

Some items may be produced or fulfilled by different facilities. If your order contains multiple products, they may ship separately and arrive at different times.

You will receive separate tracking information for each shipment when available.

Tracking may temporarily stop updating while a package moves between carrier facilities.

Allow up to 48 hours for the first tracking update. If there has been no update for an extended period, contact the shipping carrier and then email orders@dramani.us with your order number.

Please complete the following steps:

1. Confirm that the shipping address on your order is correct.
2. Check your mailbox, building entrance, parcel locker, and other delivery areas.
3. Ask household members, neighbors, or building staff.
4. Allow one additional business day because some carriers mark packages delivered shortly before arrival.
5. Contact the carrier using your tracking number.

If you still cannot locate the package, contact orders@dramani.us.

Shipping delays may occur because of weather, carrier volume, address problems, customs processing, or circumstances outside DRAMANI's control.

If your package appears delayed or lost, contact the carrier first. You may then contact orders@dramani.us so we can review the available tracking information.

Customers are responsible for entering a complete and accurate address at checkout.

Contact orders@dramani.us immediately if you notice an error. We cannot guarantee an address change after production begins, and we cannot replace or refund orders delivered to an address entered incorrectly by the customer.

No. Because DRAMANI products are made to order, all purchases are final.

We do not accept returns or exchanges for:

- Incorrectly selected sizes
- Incorrectly selected colors
- Buyer's remorse
- Change-of-mind purchases
- Personal preference
- Items that have been worn or washed

If your item arrives damaged, defective, or different from what you ordered, contact returns@dramani.us within seven days of delivery.

Yes. DRAMANI orders are final sale unless an item arrives damaged, defective, or different from what was ordered.

Contact returns@dramani.us within seven days of delivery.

Include:

- Your order number
- Clear photographs of the item
- Photographs of the packaging, when relevant
- A description of the problem

If the item qualifies, we may provide a replacement or refund.

Qualifying issues may include:

- A product different from the one ordered
- A size or color different from the order confirmation
- Significant printing defects
- Holes, tears, or damage present upon delivery
- Missing items

Minor print-placement differences, small color variations, normal fabric characteristics, and differences caused by screen settings are not considered defects.

Do not mail an item back without instructions from DRAMANI.

Our support team will review the photographs and order information before providing the next steps. In some cases, a physical return may not be required.

Damaged, defective, incorrect, or missing items must be reported within seven days of delivery.

Requests submitted after this period may not qualify for a replacement or refund.

No. Sale items, discounted products, and limited releases are final sale.

If a sale item arrives damaged, defective, or different from what was ordered, contact returns@dramani.us within seven days.

Approved refunds are issued to the original payment method.

Your bank or payment provider may require additional time to post the refund. DRAMANI cannot control processing times after a refund has been submitted.

No. Approved refunds can only be issued to the original payment method used for the order.

Sign up for the DRAMANI newsletter using the form in the website footer. Eligible new subscribers will receive information about the first-order discount.

Only one discount code can normally be applied per order unless a promotion specifically states otherwise.

Checkout will confirm whether a discount code can be combined with another offer.

A discount code may not work because:

- It has expired
- It has already been used
- The order does not meet its requirements
- It applies only to selected products
- Another discount is already active
- The code was entered incorrectly

Review the promotion's terms and confirm that the code was entered exactly as provided.

No. Sale prices and promotional offers may change or end at any time. Placing an item in your cart does not reserve its price or availability.

Use the appropriate email address:

- General support: mailsupport@dramani.us
- Orders and shipping: orders@dramani.us
- Damaged or incorrect items: returns@dramani.us
- Partnerships and wholesale: partnerships@dramani.us

Include your order number when contacting us about an existing order.

We normally respond within 1–2 business days.

Response times may be longer during holidays, product launches, sales, and other high-volume periods. Sending multiple messages about the same issue may delay your response.

For faster assistance, include:

- Your full name
- Order number
- Email address used during checkout
- A clear explanation of the issue
- Relevant photographs, if applicable

Please do not send payment card numbers, passwords, or other sensitive financial information by email.